Effective Date: July 29, 2026
N4NA Test, LLC respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect information submitted through our website, email communications, service inquiries, quotations, orders, and related business communications.
Information We Collect
N4NA Test may collect information provided by customers, prospective customers, or website visitors, including:
- Name
- Company name
- Email address
- Phone number
- Shipping or billing information
- Instrument model and serial number
- Calibration, repair, service, or order details
- Purchase order, payment, or accounting-related information
- Documentation, service, or shipping requirements
We may also collect limited technical information from website visitors, such as browser type, device information, IP address, and general website usage information.
How We Use Information
N4NA Test uses information to:
- Respond to calibration, repair, service, order, and accounting inquiries
- Prepare quotations and RMA numbers
- Process service requests
- Coordinate calibration, repair, shipping, and billing
- Communicate with customers regarding service status
- Maintain service, calibration, order, and business records
- Support customer service and quality-related requirements
- Improve our website, communications, and customer service processes
Sharing of Information
N4NA Test does not sell customer personal information.
We may share information as needed with service providers, shipping carriers, payment processors or merchant services providers, accounting systems, CRM or help desk systems, or N4NA Test sister laboratories when necessary to respond to a request, complete a service, coordinate calibration, process payment, or fulfill legal, tax, quality, or business obligations.
Payment Information
N4NA Test does not currently collect credit card information through this website.
If online payment or credit card authorization options are offered in the future, payment information may be submitted directly through a third-party merchant services or payment processing provider. N4NA Test does not intend to store full credit card information on this website.
Payment requirements and accepted payment methods will be provided as part of the quotation and service process.
Cookies and Website Analytics
Our website may use basic cookies, analytics tools, or similar technologies to help operate the website, improve performance, and understand general website usage.
Website visitors can usually adjust browser settings to limit or block cookies. Some website features may not function properly if cookies are disabled.
Data Security
N4NA Test takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no website, email system, or electronic communication method can be guaranteed to be completely secure. Customers should avoid sending sensitive payment information by unsecured email.
Data Retention
N4NA Test retains business records, service records, calibration records, order information, and related communications as needed for business, legal, tax, quality, warranty, and customer service purposes.
Children’s Privacy
This website is intended for business-to-business use and is not directed to children. N4NA Test does not knowingly collect personal information from children.
Links to Other Websites
This website may contain links to third-party websites or services. N4NA Test is not responsible for the privacy practices, content, or security of third-party websites or services.
Updates to This Privacy Policy
N4NA Test may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
Questions about this Privacy Policy may be directed to:
N4NA Test, LLC
Email: info@n4natest.com
Phone: +1 (847) 701-4844